Your Child's Health Care
in the Last 12 Months

The first series of questions ask about your child's health care and times when your child might have had difficulty receiving care. Do not include the times your child went for dental care.

1. A personal doctor or nurse is the health provider who knows your child best. This can be a general doctor, a pediatrician, a specialist, a nurse practitioner, or a physician assistant. Do you have one person you think of as your child's personal doctor or nurse?

Response	Total*		IA Health Sol.		John Deere		Unity Choice*		Wellmark
	*Before*	*After*	Before	After	Before	After	Before	After	Before	After
Yes	82%	86%	81%	85%	84%	87%	80%	90%	83%	84%
No	18%	14%	19%	15%	16%	13%	20%	10%	17%	16%

*Statistically significant change, p < .05.

2. During the past 12 months, was there any time when you or a health professional thought your child needed medical care of any kind?

Response	Total		IA Health Sol.		John Deere		Unity Choice		Wellmark
	*Before*	*After*	Before	After	Before	After	Before	After	Before	After
Yes	66%	64%	63%	59%	67%	66%	71%	69%	67%	64%
No	33%	36%	37%	41%	33%	34%	29%	31%	33%	36%

Respondents who answered No skipped to question 14

3. In the last 12 months, was there any time when your child needed medical care but could not get it for any reason?

Response	Total*		IA Health Sol.*		John Deere†		Unity Choice*		Wellmark*
	*Before*	*After*	Before	After	Before	After	Before	After	Before	After
Yes	21%	6%	19%	8%	--	--	19%	7%	24%	4%
No	79%	94%	81%	92%	--	--	81%	94%	76%	96%

*Statistically significant change, p < .05

†Number of respondents was too small to present percentages for this plan.

Respondents who answered No skipped to question 5

The following is a list of possible reasons why people may not be able to get medical care for their children.

4. In the last 12 months, did any of the following stop you from getting medical care that you or a health professional thought your child needed (‡ shown as number of children affected)? (please check all that apply)

Response	Total		IA Health Sol.		John Deere		Unity Choice		Wellmark
	*Before*	*After*	Before	After	Before	After	Before	After	Before	After
Cost	131	12	37	5	6	0	29	5	59	2
Trouble getting an appointment	†	6	†	1	†	0	†	3	†	2
Could not get off work	9	3	2	1	0	0	4	1	3	1
Distance/transportation	8	4	4	1	0	0	2	1	2	2
Problems on nights/weekends	3	3	1	2	0	0	2	1	0	0
Did not understand *hawk-i*	NA	5	NA	4	NA	0	NA	1	NA	0
MD would not accept *hawk-i*	NA	†	NA	†	NA	†	NA	†	NA	†
Other	7	12	3	4	1	1	1	3	2	1

*Statistically significant change, p=.00 † Data not yet available

‡ Figures are actual numbers of respondents.

5. In the last 12 months, was there any time when you waited longer than you think you should have to get medical care for your child for any reason?

Response	Total*		IA Health Sol.*		John Deere†		Unity Choice*		Wellmark*
	*Before*	*After*	Before	After	Before	After	Before	After	Before	After
Yes	34%	10%	33%	10%	--	--	35%	13%	35%	9%
No	66%	90%	67%	90%	--	--	65%	87%	65%	91%

*Statistically significant change, p < .05

† Number of respondents was too small to present percentages for this plan.

Respondents who answered No skipped to question 7

The following is a list of possible reasons why people may have to wait longer than they think they should have to for medical care for their children.

6. In the last 12 months, did any of the following make you wait longer than you think you should have for medical care that you or a health professional thought your child needed (‡ shown as number of children affected)? (please check all that apply)

Response	Total		IA Health Sol.		John Deere		Unity Choice		Wellmark
	*Before*	*After*	Before	After	Before	After	Before	After	Before	After
Cost	173	3	47	1	8	0	39	1	79	1
Trouble getting an appointment	†	22	†	8	†	1	†	6	†	7
Could not get off work	15	4	5	2	1	0	4	1	5	1
Distance/transportation	21	5	4	0	0	0	9	2	8	4
Problems on nights/weekends	12	5	4	2	1	0	5	2	2	1
Did not understand *hawk-i*	NA	3	NA	2	NA	0	NA	1	NA	0
MD would not accept *hawk-i*	NA	†	NA	†	NA	†	NA	†	NA	†
Other	19	13	8	4	4	0	4	5	3	4

*Statistically significant change, p=.00 † Data not yet available

‡ Figures are actual numbers of respondents

7. In the last 12 months, when your child needed care right away for an illness or injury, how often did your child get care as soon as you wanted?

Response	Total*		IA Health Sol.*		John Deere†		Unity Choice*		Wellmark*
	*Before*	*After*	Before	After	Before	After	Before	After	Before	After
Never	2%	<1%	2%	0%	--	--	2%	1%	2%	0%
Sometimes	10%	3%	10%	8%	--	--	9%	3%	12%	1%
Usually	31%	17%	27%	15%	--	--	30%	18%	34%	17%
Always	56%	80%	62%	76%	--	--	59%	78%	52%	83%

*Statistically significant change, p < .05.

† Number of respondents was too small to present percentages for this plan.

Note: 13% of children in the before group, and 8% of children in the after group, did not need care for an illness or injury in the past 12 months.

8. In the last 12 months, when your child needed routine preventive care (for example, a physical exam or vaccination shots), how often did your child get care as soon as you wanted?

Response	Total*		IA Health Sol.*		John Deere†		Unity Choice*		Wellmark*
	*Before*	*After*	Before	After	Before	After	Before	After	Before	After
Never	2%	1%	2%	2%	--	--	3%	2%	2%	1%
Sometimes	12%	3%	12%	2%	--	--	12%	5%	15%	1%
Usually	31%	17%	30%	9%	--	--	27%	17%	33%	16%
Always	55%	79%	56%	88%	--	--	58%	76%	50%	83%

*Statistically significant change, p < .05.

†Numbers were too small to present percentages for this plan.

Note: 14% of children in both the before and after groups did not need preventive care in the last 12 months.

Specialists are doctors like surgeons, heart doctors, allergy doctors and others who specialize in one area of health care.

9. In the last 12 months, was there any time when you or a health professional thought your child needed care from a specialist?

Response	Total		IA Health Sol.		John Deere†		Unity Choice		Wellmark
	*Before*	*After*	Before	After	Before	After	Before	After	Before	After
Yes	36%	38%	32%	40%	--	--	37%	41%	38%	34%
No	64%	62%	68%	60%	--	--	63%	59%	62%	66%

Respondents who answered No skipped to question 12

†Number of respondents was too small to present percentages for this plan.

10. In the last 12 months, was there any time when your child needed care from a specialist but could not get it for any reason?

Response	Total*		IA Health Sol.†		John Deere†		Unity Choice†		Wellmark†
	*Before*	*After*	Before	After	Before	After	Before	After	Before	After
Yes	38%	13%	--	--	--	--	--	--	--	--
No	62%	87%	--	--	--	--	--	--	--	--

*Statistically significant change, p < .05.

†Numbers of respondents were too small to present percentages for individual plans.

11. In the last 12 months, was there any time when your child needed care from a specialist but waited longer than you thought you should have to get it for any reason?

Response

Total*

IA Health Sol.†

John Deere†

Your Child's Health Care in the Last 12 Months

Never

Never

Your Child's Health Care
in the Last 12 Months