|
Appendix B:
|
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| % |
30% |
27% |
6% |
36% |
100% |
| N |
289 |
262 |
55 |
347 |
953 |
2. Is this the health plan you use for all or most of your health care?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Yes |
97% |
96% |
95% |
99% |
97% |
| No |
3% |
4% |
5% |
1% |
3% |
| N |
287 |
256 |
55 |
343 |
941 |
3. How many months or years in a row have you been in this health plan?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Under 6 mos |
5% |
4% |
9% |
2% |
4% |
| 6-12 mos |
27% |
27% |
33% |
24% |
26% |
| 12-24 mos |
27% |
28% |
27% |
24% |
26% |
| 2-5 years |
31% |
29% |
25% |
35% |
32% |
| 5-10 years |
6% |
7% |
2% |
10% |
8% |
| 10 years + |
4% |
5% |
4% |
5% |
4% |
| N |
281 |
253 |
55 |
331 |
920 |
Your Personal Doctor or Nurse
The next questions ask about your own health care. Do not include care you got when you stayed overnight in a hospital. Do not include the times you went for dental care visits.
4. A personal doctor or nurse is the health provider who knows you best. This can be a general doctor, a specialist doctor, a nurse practitioner, or a physician assistant. When you joined your health plan or at any time since then, did you get a new personal doctor or nurse?*
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Yes |
27% |
38% |
41% |
40% |
35% |
| No |
73% |
62% |
59% |
60% |
65% |
| N |
286 |
261 |
54 |
344 |
945 |
* Statistically significant difference, p < .005
5. With the choices your health plan gave you, how much of a problem, if any, was it to get a personal doctor or nurse you are happy with?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Big problem |
7% |
15% |
18% |
6% |
10% |
| Small problem |
22% |
14% |
14% |
18% |
17% |
| No problem |
71% |
72% |
68% |
76% |
73% |
| N |
72 |
96 |
22 |
129 |
319 |
6. Do you have one person you think of as your personal doctor or nurse?*
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Yes |
73% |
70% |
83% |
82% |
76% |
| No |
27% |
30% |
17% |
18% |
24% |
| N |
285 |
262 |
53 |
341 |
941 |
* Statistically significant difference, p < .005
7. We want to know your rating of your personal doctor or nurse. Use any number from 0 to 10 where 0 is the worst personal doctor or nurse possible, and 10 is the best personal doctor or nurse possible. How would you rate your personal doctor or nurse now?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| 0 to 3 |
2% |
3% |
2% |
3% |
3% |
| 4 to 7 |
19% |
17% |
19% |
21% |
19% |
| 8 or 9 |
39% |
33% |
45% |
39% |
38% |
| 10 |
40% |
47% |
33% |
37% |
40% |
| N |
192 |
174 |
42 |
263 |
671 |
Getting Health Care from a Specialist
When you answer the next questions, do not include dental visits.
8. Specialists are doctors like surgeons, heart doctors, allergy doctors, skin doctors, and others who specialize in one area of health care. In the last 6 months, did you or a doctor think you needed to see a specialist?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Yes |
35% |
31% |
48% |
37% |
36% |
| No |
65% |
69% |
52% |
63% |
64% |
| N |
288 |
261 |
54 |
345 |
948 |
9. In the last 6 months, was there any time when you needed to see a specialist but could not see one for any reason?*
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Yes |
18% |
29% |
16% |
14% |
19% |
| No |
82% |
71% |
84% |
86% |
81% |
| N |
96 |
78 |
25 |
123 |
322 |
* Statistically significant difference, p < .05
9a. In the last 6 months, how much of a problem, if any, was it to get a referral to see a specialist that you needed to see?*
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Big problem |
6% |
19% |
12% |
6% |
10% |
| Small problem |
11% |
12% |
8% |
17% |
13% |
| No problem |
83% |
69% |
80% |
78% |
77% |
| N |
94 |
77 |
25 |
121 |
317 |
* Statistically significant difference, p < .05
10. In the last 6 months, did you see a specialist?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Yes |
32% |
29% |
44% |
33% |
32% |
| No |
68% |
71% |
56% |
67% |
68% |
| N |
288 |
262 |
55 |
345 |
950 |
11. We want to know your rating of the specialist you saw most often in the last 6 months, including a personal doctor if he or she was a specialist. Use any number from 0 to 10 where 0 is the worst specialist possible, and 10 is the best specialist possible. How would you rate the specialist?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| 0 to 3 |
1% |
4% |
0% |
4% |
3% |
| 4 to 7 |
33% |
19% |
36% |
23% |
26% |
| 8 or 9 |
38% |
33% |
36% |
43% |
39% |
| 10 |
28% |
43% |
27% |
31% |
33% |
| N |
86 |
72 |
22 |
110 |
290 |
12. In the last 6 months, was the specialist you saw most often the same doctor as your personal doctor?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Yes |
15% |
7% |
13% |
10% |
11% |
| No |
85% |
93% |
87% |
90% |
89% |
| N |
88 |
72 |
23 |
111 |
294 |
13. In the last 6 months, did your specialist talk to your personal doctor or nurse about your care?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Yes |
40% |
42% |
56% |
40% |
42% |
| No |
32% |
24% |
17% |
27% |
27% |
| Donıt know |
28% |
35% |
28% |
33% |
31% |
| N |
68 |
55 |
18 |
92 |
233 |
Calling Doctors' Offices
14. In the last 6 months, did you call a doctorıs office or clinic during regular office hours to get help or advice for yourself?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Yes |
64% |
63% |
67% |
70% |
66% |
| No |
36% |
37% |
33% |
30% |
34% |
| N |
289 |
260 |
55 |
347 |
951 |
15. In the last 6 months, when you called during regular office hours, how often did you get the help or advice you needed?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Never |
1% |
1% |
0% |
1% |
1% |
| Sometimes |
10% |
12% |
6% |
12% |
11% |
| Usually |
31% |
23% |
32% |
25% |
27% |
| Always |
58% |
63% |
62% |
62% |
61% |
| N |
178 |
158 |
34 |
240 |
610 |
Your Health Care in the Last 6 Months
16. A health provider could be a general doctor, a specialist doctor, a nurse practitioner, a physician assistant, a nurse, or anyone else you would see for health care. In the last 6 months, did you make any appointments with a doctor or other health provider for regular or routine health care?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Yes |
71% |
67% |
64% |
69% |
69% |
| No |
29% |
33% |
26% |
31% |
31% |
| N |
285 |
261 |
55 |
344 |
945 |
17. In the last 6 months, how often did you get an appointment for regular or routine health care as soon as you wanted?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Never |
2% |
2% |
0% |
3% |
2% |
| Sometimes |
14% |
10% |
12% |
12% |
12% |
| Usually |
31% |
27% |
30% |
26% |
28% |
| Always |
54% |
61% |
58% |
59% |
58% |
| N |
196 |
168 |
33 |
234 |
631 |
18. In the last 6 months, how many days did you usually have to wait between making an appointment for regular or routine care and seeing the provider?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Same day |
25% |
29% |
21% |
25% |
26% |
| 1 day |
17% |
21% |
21% |
23% |
20% |
| 2-3 days |
26% |
23% |
18% |
28% |
25% |
| 4-7 days |
20% |
13% |
18% |
11% |
15% |
| 8-14 days |
8% |
6% |
9% |
6% |
73% |
| 15-30 days |
3% |
6% |
3% |
6% |
5% |
| 31 days + |
2% |
2% |
9% |
2% |
3% |
| N |
191 |
163 |
33 |
229 |
616 |
19. In the last 6 months, did you have an illness or injury that needed care right away from a doctor's office, clinic, or emergency room?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Yes |
45% |
42% |
44% |
44% |
44% |
| No |
55% |
58% |
56% |
56% |
56% |
| N |
289 |
261 |
55 |
346 |
951 |
20. In the last 6 months, when you needed care right away for an illness or injury, how often did you get care as soon as you wanted?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Never |
2% |
3% |
0% |
2% |
2% |
| Sometimes |
16% |
8% |
13% |
8% |
11% |
| Usually |
24% |
26% |
26% |
23% |
24% |
| Always |
58% |
63% |
61% |
67% |
63% |
| N |
126 |
106 |
23 |
152 |
407 |
21. In the last 6 months, how long did you usually have to wait between trying to get care and actually seeing a provider for an illness or injury?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Same day |
59% |
64% |
64% |
63% |
62% |
| 1 day |
15% |
15% |
9% |
14% |
14% |
| 2-3 days |
17% |
15% |
18% |
15% |
16% |
| 4-7 days |
7% |
3% |
9% |
5% |
5% |
| 8-14 days |
1% |
2% |
0% |
2% |
1% |
| 15 days + |
0% |
2% |
0% |
1% |
1% |
| N |
123 |
107 |
22 |
150 |
402 |
22. In the last 6 months, how many times did you go to an emergency room to get care for yourself?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| None |
65% |
66% |
67% |
69% |
67% |
| 1 |
22% |
19% |
11% |
19% |
20% |
| 2 |
8% |
10% |
7% |
9% |
9% |
| 3 |
1% |
3% |
7% |
2% |
3% |
| 4 |
2% |
0.4% |
4% |
1% |
1% |
| 5 to 9 |
1% |
1% |
4% |
1% |
1% |
| 10 or more |
1% |
0% |
0% |
0% |
0.2% |
| N |
285 |
262 |
55 |
346 |
948 |
23. When was the last time you went for a preventive health care visit such as a check-up, physical exam, mammogram or pap smear test?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| 1 yr ago or less |
76% |
76% |
76% |
73% |
75% |
| 1-2 yrs ago |
12% |
14% |
13% |
16% |
14% |
| Over 2 yrs ago |
12% |
10% |
11% |
11% |
11% |
| N |
284 |
260 |
55 |
342 |
941 |
24. In the last 6 months, was there any time when you needed preventive care but could not get it for any reason?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Yes |
5% |
10% |
5% |
7% |
7% |
| No |
95% |
90% |
95% |
93% |
93% |
| N |
286 |
260 |
55 |
344 |
945 |
25. In the last 6 months, has a health professional or your health plan encouraged you to exercise or eat a healthy diet?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Yes |
42% |
43% |
55% |
43% |
43% |
| No |
58% |
57% |
45% |
57% |
57% |
| N |
286 |
258 |
55 |
345 |
944 |
26. In the last 6 months, was there any time when you needed medical care but could not get it for any reason?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Yes |
8% |
8% |
11% |
10% |
9% |
| No |
92% |
92% |
89% |
90% |
91% |
| N |
288 |
261 |
55 |
343 |
947 |
27. The following is a list of possible reasons why people may not be able to get medical care. In the last 6 months, did any of the following stop you from getting medical care that you or a health professional thought you needed?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Cant afford |
27% |
14% |
17% |
21% |
21% |
| Can't find dr. who accepts Medicaid |
41% |
38% |
17% |
27% |
33% |
| Trouble getting appointments |
23% |
29% |
33% |
18% |
23% |
| Transportation |
9% |
24% |
33% |
18% |
18% |
| Night or weekend |
0% |
5% |
0% |
6% |
4% |
| Can't get off work |
5% |
5% |
0% |
6% |
5% |
| Other reasons |
36% |
29% |
33% |
36% |
34% |
| N |
22 |
21 |
6 |
33 |
82 |
28. In the last 6 months (not counting times you went to an emergency room), how much of a problem, if any, was it to get the care you or a doctor believed necessary?
| John Deere |
Iowa Health Solutions |
Coventry |
MediPASS |
Total |
|
| Big problem |
3% |
5% |
5% |
3% |