Healthy Behaviors Dis-enrollment Interviews Report: In-depth interviews with Iowa Health and Wellness Plan members who were recently disenrolled due to failure to pay required premiums

To better understand the knowledge and experiences of Iowa Health and Wellness Plan (IHAWP) members with the healthy behavior incentive requirements, in-depth interviews were conducted in March 2016 with members who experienced disenrollment because they did not pay the required contribution. Thirty-seven interviews were completed. Interviewers asked open-ended questions about the member’s disenrollment experiences and actions and their knowledge and experience with the Healthy Behaviors Incentive program (HBI). Qualitative data provides a rich examination of the experiences of members, focusing on the range of experiences and the details of experiences.