Iowa Health and Wellness Plan Process Evaluation Report 2022
In January and February of 2022, 14 key stakeholders involved in the administration of Iowa Medicaid’s Iowa Health and Wellness Plan were interviewed via phone. Three main types of Iowa Health and Wellness Plan stakeholders were represented by interviewees, including 1) Managed Care Organizations, 2) Provider Associations, and 3) Iowa Medicaid. Key stakeholders shared comments about the Iowa Health and Wellness Plan (IHAWP) program overall, along with insights about the key areas of the IHAWP evaluation, specifically, NEMT and Transportation, the Healthy Behaviors Incentive Program, Retroactive Eligibility, and Cost Sharing. Interviewees shared experiences from their various perspectives working with the IHAWP program and the impact on the Iowa Wellness Plan population’s healthcare coverage, receipt of health services, health outcomes, and interactions with the healthcare system.