Experiences of Adults and Children in the Iowa Medicaid Integrated Health Home Program

Bentler, S.E.; Heeren, T.; McInroy, B.; Momany, E.T.; Damiano, P.C.


The Iowa Integrated Health Home (IHH) initiative began on July 1, 2013 as a partnership between the Iowa Department of Human Services (DHS) and Magellan Behavioral Care of Iowa, a private health management company that had managed the Iowa Plan for Behavioral Health (Iowa Plan) since 1995. The purpose of an IHH is to provide whole-person, patient-centered, coordinated care for adults with serious mental illness and children with a serious emotional disturbance. The IHH represents an adaptation of the evidence-based practices of the health home model to incorporate a focus on behavioral care for individuals with serious psychological conditions. 

For this report, structured telephone interviews were conducted with 272 adults and 321 parents/legal guardians of children who were enrolled in the IHH in 2015. Interviews were administered during the period from October 2 – December 21, 2015. These interview results reflect the experiences of IHH adults and parents after the IHH programs had been in operation for over a year.